Privacy Policy

Introduction & Scope

Bassbet Casino is committed to protecting your privacy. We collect data directly from you when you interact with our services, and this policy applies to all data processing conducted by us within the scope of our gambling services.

Types of Data Collected

• Personal Data: This includes your name, email address, date of birth, and payment information.
• Technical Data: Information such as IP address, browser type, and usage data collected through cookies and similar technologies.
• Optional Fields: Additional information that you may provide voluntarily, like preferences for promotional communications.

Purposes & Legal Basis

The data we collect is utilized for various purposes:

• To provide services: Personal data is necessary to fulfil our contractual obligations.
• To improve our services: Technical data helps us enhance user experience based on legitimate interests.
• Marketing communications: We rely on your consent to send promotional materials.

Retention Periods

We retain your information only as long as necessary for the purposes outlined. Personal data is kept for the duration of your account plus three years for compliance with legal obligations.

Third-Party Disclosures

We may share your data with third parties for the following purposes:

• Analytics: Providers to analyse user behaviour to improve our services.
• Payment Processors: To handle financial transactions securely.
• Service Providers: Various vendors who assist in operational functions.

Security Measures

We implement robust security measures, including:

• Encryption: User data is encrypted during transmission.
• Access Controls: Restricted access to data based on user roles.
• Regular Audits: Frequent assessments to ensure compliance and security effectiveness.

User Rights & Requests

You have rights regarding your personal data, including:

• Access: Request information about the data we hold.
• Rectification: Correct inaccuracies in your data.
• Erasure: Request deletion of your data.
• Restriction: Limit processing under certain conditions.
• Portability: Transfer your data to another provider.
• Objection: Object to processing based on legitimate interests.

International Transfers

Your data may be transferred outside the EU. We ensure that such transfers are conducted under Standard Contractual Clauses (SCCs) and in compliance with applicable data protection laws.

Contact for Privacy Queries

If you have any questions or requests regarding your data, please contact us at [email protected].